Service

Cloudtopia Flex

Flexible Salesforce support for the jobs you need help with now, without committing to an ongoing support package.

Whether something isn’t working, you need a change making or simply want an experienced Salesforce consultant to point you in the right direction, Cloudtopia Flex gives you expert support when you need it.

Trusted by hundreds of businesses across the UK

Salesforce help, without the ongoing commitment

Not every Salesforce requirement needs a project or a monthly support agreement.

Sometimes you just need someone who understands Salesforce to take a look, solve the problem and help you move forward.

Cloudtopia Flex is our ad hoc Salesforce support service, giving you access to experienced Salesforce expertise for one-off requirements, improvements and smaller pieces of work.

What can we help with?

Flex can support you with things like:

Troubleshooting

Diagnose Salesforce issues, fix errors and get things working as expected again.

Reports & Dashboards

Create clearer reports and dashboards so your team can see the information that matters.

Customisations

Make focused changes that improve how Salesforce works for your business and your team.

Configuration & Admin

Get expert help with setup, permissions, fields, workflows and day-to-day Salesforce administration.

User Guidance

Practical support for users and administrators who need help understanding or managing Salesforce.

Training

Focused Salesforce training to close knowledge gaps and help your team work more confidently.

Process Improvements

Improve inefficient workflows and make Salesforce better support the way your business operates.

Change Reviews

Get an experienced second opinion before making changes to your Salesforce setup or processes.

Small requirement. Still important.

You shouldn’t need to enter into a large consultancy engagement just because something in Salesforce needs fixing or improving.

We’ll understand what you need, explain what’s involved and give you a practical route forward without making the job bigger than it needs to be.

That makes Flex particularly useful for businesses that already use Salesforce but don’t have the internal resource or expertise available every time something crops up.

How Flex works

Tell us what you need

Send us the problem, change or outcome you're trying to achieve.

We'll understand the requirement

We'll take a look, ask any necessary questions and explain what we recommend.

Get it sorted

Once agreed, we'll get to work so you can move forward without committing to support you don't currently need.

  • Ad Hoc Salesforce Support
  • Expert Guidance
  • Flexible Help When You Need It

Need help with something in Salesforce?

Tell us what you need help with and we’ll take a look at the best way to support you. Cloudtopia Flex is designed for one-off changes, fixes and smaller Salesforce requirements without an ongoing commitment.

    Ad Hoc Salesforce Support · Expert Guidance · Flexible Help When You Need It

    Need Salesforce support more regularly?

    Flex is designed for occasional and ad hoc support. If Salesforce starts generating a more regular stream of changes, improvements and support requirements, Cloudtopia Care may become a more effective way to work together.

    There’s no pressure to change. We’ll simply recommend the option that makes the most sense for your business.